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The way forward
Scott’s vision is to grow Ultima’s resilience, because a more resilient business is better for everyone:
Better for customers, because it helps make their businesses more resistant to incidents and attacks that could damage their revenue and reputation.
Better for Ultima, because resilience gives customers the confidence to make long term investments and forge valuable strategic partnerships.
Better for customers, because it helps make their businesses more resistant to incidents and attacks that could damage their revenue and reputation.
Working towards all-round resilience
For Scott, resilience is key to Ultima’s future success. The more Ultima offers customers the opportunity to work with highly skilled people, the more those customers can focus on what they’re best at. And the more they can concentrate on driving innovation in their own businesses, rather than simply keeping the lights on.
And at a time when everyone feels insecure about so many areas of their lives, a resilient business represents a comparatively safe haven for employees, as Ultima’s ability to withstand the shocks of Covid showed.
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The more resilient we are, and the safer our people are, the better a business we are, and the more we’re able to build trust with customers. Having resilience in our business is good for our customers and good for our people.”
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“Leading a business like Ultima is a privilege as well as a responsibility. Customers, partners and employees place their trust in us, and nothing matters more to me than earning and deserving that trust.”
