Our mission:
To optimise resilience, revenue and reputational benefit for our customers
We want to be regarded as a trusted technology advisor, and as a result, be the first and only call our customers need to make. Our team of experts are ready to help, support, advise and manage the delivery of better business outcomes by optimising the delivery of IT processes and solutions to ensure 24/7 secure workplace effectiveness.
Here for the good times, as well as those more challenging occasions when an experienced technical hand is needed, we want to earn the right for our customers to think of Ultima as a valued part of their team.
Our philosophy
We believe that an approach built on integrity, respect and insights is essential to helping our customer’s achieve the goals and outcomes they have set. We’re guided by our belief in looking over the horizon, to ensure we provide solutions that usher in the next generation of IT services, so that as business goals pivot, IT can rapidly respond with the solutions to support the shift in focus or direction. And by taking a holistic approach to delivery, we’re able to provide multiple entry points to customers who are looking to define, source, deliver and manage IT more effectively.
Our culture
At Ultima, we’ve known for some time that by building an attractive cultural, technological, and physical working environment, one that places the employee at the heart of everything we do, we’re able to attract and retain the best talent.
With the diverse needs of 5 generations in the workplace under constant consideration by business leadership, aside from the deep technology experience we can offer, the ability to listen, empathise and act effectively is fundamental to employee satisfaction, retention and new talent acquisition and smooth onboarding. Our best practice insights and learnings can contribute to the success of our customers.
Our values
Autonomy
We make decisions, own them, and get the job done.
Passion
We always go above and beyond.
Respect
We’re team players who put people and the planet first.
Integrity
We stay honest, even in difficult situations.
Our brand promise
Expertise
At Ultima, we are proud to go above and beyond. From sales to consultancy and managed services, our teams are steeped in cloud, security, and digital experience. By bringing together some of the best technical experts in the industry, and guided by our passion for technology and the transformative effect it can have on customers and their employees, we’re able to provide insights and opinions across a wide gamut, bridging the gap between information overload on the one hand and innumerable strategies on the other.
Evolution
We seek to work with our clients long-term and are committed to applying our expertise, innovation, and resources to optimise their IT journeys on the basis of continuous and sustainable improvement.
Ethics
We want our clients to trust us with not just their technology agenda, but as guardians of their reputational health. We will always take that responsibility seriously, providing honesty, integrity and the right expertise as and where it is needed, because our belief is that these are the ethics that will create a smarter partnership.