→ Business guide to Digital Workspace
Digital workspace challenges and opportunities
→ Introduction
→ User experience
Many end users suffer from reduced productivity – not because they're distracted by kids or pets, but simply because their devices and apps perform less reliably under certain conditions. It's therefore important for businesses to monitor for issues that cause delays to networks, devices and backend apps, so they can diagnose and resolve issues that affect employee's performance, ideally before they've even noticed a problem.
→ Consumerisation
Today's employees are tech savvy, and they often have strong opinions on the apps and devices they want to use for work. This has blurred the lines between work and personal computing, with over half of all employees using their own devices for work at least some of the time.1
→ Mobile and remote working
Up to 80% of businesses are adopting hybrid working policies.2 But enabling employees to get the most from hybrid working means providing them with devices that let them be productive anywhere: a laptop at their desk, a tablet on the sofa, and a smartphone when they're on the move. Businesses also want visibility and insights to confirm their people are working productively when they're away from the workplace.
→ Shadow IT and security
Many employees use unsanctioned Shadow IT services to share sensitive or confidential business data. This puts businesses at risk of breaching their security and compliance obligations. CISOs and their teams must therefore determine how to secure a distributed and hybrid workforce removing the ability to employ shadow IT and importantly, removing the need for it.
IT staffing challenges and skills shortages
In parallel with the issues created by changing workstyles, IT departments are experiencing challenges of their own – 80% of IT leaders identify skills gaps as posing a high or medium risk to their ability to meet their objectives.4 Assembling and retaining the talent and expertise you’ll need to deliver a digital workspace transformation project can prove tough, with a limited and expensive talent pool to draw from.
Get Ultima in your corner
At Ultima, we can help you tackle these issues by providing a highly secure workspace ecosystem that’s designed to support today’s flexible workstyles. With solutions designed as much for a dynamic workforce as for the teams that support them, we’ll help you simplify and automate common management and administration tasks, while providing a rich, unified and consistent user experience.
A structured approach
We start by assessing your current situation and advise you on what’s needed to tackle your issues – whether that’s a specific challenge like a device refresh or something more comprehensive. Then we’ll design and deliver your modern workspace solution, with managed services available if you want to hand off some or all of your end user computing requirements to us.
We believe the most effective way to modernise your workspaces is to start with digital transformation, looking at your current approach to data, apps and infrastructure. With the right digital foundations in place, you’ll then be ideally placed to successfully roll out a modern workspace experience to your end users.